Our Support Services
Our focus is on promoting inclusion, aspiration and wellbeing through positive change. We always aim to ensure we provide good quality and value in our service offers by being responsive, creative and flexible in the way we provide our services.
Our range of support services actively ensure that the people who use our services gain a sence of independence and confidence within the communitiy.
Combined, our care and support services are one of the largest, directly managed in Wales. In 2014 we provided care and support services for over 6,000 people and on average, provided over 2,600 hours of domiciliary and extra care per week.
|Care and support services||*Total (6,001)|
|Floating support (including partnerships)||1099|
|Advice and mediation||4,246|
|Domiciliary care||2,618 hours per week|
*Further statistcs can be seen in our 2014 annual review available here.
To establish a reputation for excellence, innovation and leadership in the support and care of people founded on promoting inclusion, encouraging aspiration, enhancing wellbeing and ensuring dignity and respect.
We are person-centred in all that we do. We respect that each person has their own particular needs, preferences and aspirations. Our core values are founded on respect for individual rights and responsibilities and respect for diversity. Ensuring the involvement of people we support and care for is central to our approach. Our values are ingrained in all we do, in our behaviour and the environments we create for people.
|General support||www.dwp.gov.uk||Department for Work and Pensions.|
|Drugs and alcohol support||www.kaleidoscopeproject.org.uk||Providing opportunities for people disadvantaged by drug use.|
|Refugees and asylum seekers||
The Refugee Council online.
Joint Council for the Welfare of Immigrants.
The Electronic Immigration Network.
Mental Health Research Network Cymru.
Working in partnership with people with a learning disability.
Connecting you with professional support
Partner site to the online support network Counselling Directory
|Young people||www.ifcswales.co.uk/radio/||Independent Foster Care Services radio station. Training young people to use the radio and produce shows which matter to them, from Antisocial Behaviour to top popular music shows.|
We cannot take responsibility for expressed views or content reliability on the above links. They do not represent endorsement of any kind.