Older People's Commissioner learns more about Gwalia’s services
Sarah Rochira, The Older People’s Commissioner for Wales visited three of our managed care and support services in Carmarthenshire including Gwalia Mynydd Mawr in Tumble, Home Care services in Llanelli and Plas y Mor in Burry Port.
All three services deliver housing, care and support to older people ensuring that each individual receives a tailored care and support service to accommodate their needs including nursing and personal care.
The visits to our services is part of the Commissioner’s ongoing programme of engagement, to gather the views of older people within their communities throughout Wales and ensure that their voices are heard.
Alongside our Executive Director of Care and Support, Richard Davies and Director of Care Mark Lewis, the Commissioner had the opportunity to meet staff and people who use our services to discuss their experiences of Gwalia’s services.
The visit included spending the afternoon at Gwalia Mynydd Mawr, a £6.5m, 65 bed nursing care home which opened in March this year and specialises in the provision of dementia nursing care. Ms. Rochira also had the opportunity of meeting a home care user in Llanelli and tenants at Plas y Mor including day care users from the local community. Each visit involved the Commissioner talking with people who use our services and staff discussing their experiences and understanding their needs.
Sarah Rochira, The Older People’s Commissioner for Wales, said: “Our homes are so much more than bricks and mortar and the places we live have a huge impact on our quality of life. From meeting and speaking with residents and service users in Carmarthenshire, it’s clear that Grwp Gwalia’s innovative approach, which ensures that care and support is tailored to meet an individual’s needs, makes a very positive difference to people’s lives.”
Mark Lewis, our Director of Care said: “We are delighted that Sarah Rochira could spend the day with us to see what services we deliver. At Gwalia we work really hard to create the right services, care and accommodation for people who use our services who are at the heart of what we do, understanding their needs allows us to develop our services and steers us in the right direction to deliver the right type of service.”