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Welsh Government & Community Housing Cymru tenant satisfaction survey

Welsh Government & Community Housing Cymru tenant satisfaction survey

Customer survey The Welsh Government and Community Housing Cymru are working with Housing Associations in Wales to carry out a satisfaction survey with tenants. The survey will cover social housing tenants in all parts of Wales and from a range of Welsh housing associations. The main purpose is to ensure that all housing associations in Wales are well-governed, well-financed and deliver high quality services to tenants.

The company doing this survey on our behalf is Strategic Marketing - an independent research company. They are selecting tenants at random and will be contacting people by phone or post asking them to participate in the survey. If you are amongst the tenants selected, we hope you will spare a few minutes to complete this important piece of work. Any personal information given in the survey will of course be kept private.

We are keen to learn the results of the survey and will use them to improve the things that matter to our tenants in line with our commitment to continuous improvement.